Support

Frequently asked questions

What is Aerocell Class 0 insulation made from?

Aerocell is a closed-cell flexible elastomeric foam made from nitrile (NBR) rubber. It is CFC/HCFC free, dust and fibre free, and offers low thermal conductivity with high water-vapour diffusion resistance.

What sizes are available?

Tubes are available in a range of ID x thickness combinations, and sheet rolls in multiple thicknesses. See each product page for full specifications, or contact us for a size not listed.

Do you offer wholesale or bulk pricing?

Yes. Use the "Request a quote" button on any product page, or visit our Contact page, to submit a bulk or wholesale pricing request.

What certifications does Aerocell carry?

Aerocell Class 0 carries GREENGUARD Gold, FM Approval, ASTM, BSI (BS 476 Part 6 & 7), UL 94, RoHS, and Warringtonfire certifications.

What is your shipping and returns policy?

Standard orders ship within 2-3 business days. For bulk and freight orders, our team will confirm delivery timelines when the quote is finalized. Returns are accepted on unopened boxes/rolls within 30 days — contact us to arrange a return.

Can I set up a trade / distributor account?

Yes — create an account at checkout or via My Account, then contact us to discuss recurring supply or distribution pricing.

Can't find what you're looking for? Contact our team